Saturday, January 28, 2012

My First Experience of Online Shopping.

After reading Akshay Bhagwat’s (friend, college, inspirational person) post about Online Shopping- in the way of making life more easy , I also thought of writing a post about my first experience of online shopping.

First time before a month I got a mail of offering a combo offer of Kolaveri Di Shirt & a 1000rs worth Watch free from mGinger.com. I ordered it which had an offering price 650rs. As it was cash on delivery I was not afraid of any frauds or cheats that may take place. They confirmed about my order by calling to my cell phone and told it will be dispatched in 2 days and you will get a confirmation mail when it is dispatched. Till one week there was no mail or no phone call about the status of the delivery. Then after around 10 to 12 days I got a phone call from delivery boy to deliver the Shirt. Till then I had forgotten that I have ordered a Shirt online and was disgusted of online shopping.

The delivery boy asked me to open and confirm the product and asked to pay 650rs. There was only one pack. Before opening the pack I asked the delivery boy "Will there be a watch inside". He replied, “If there is a watch offer then they will send it in another box. I don’t think there is...” Also he told that it will not be taken back once opened and also the money will not be refunded. There I got a doubt and was also little afraid whether open it or not. Then I called the customer care and inquired them about the watch. They told that it will be inside only with a small pouch. If it is not there you can complain us regarding it. But however as it was the first time for me to take an online delivery I was afraid.
             
            And I thought this will also be a good experience in life whether to believe to do online shopping or not. With some confidence I opened it. I was happy to see the watch but was unhappy to see my “BIG SIZED” shirt. They had informed me before about the size of the shirt that they were not having any medium sized or small sized. They had only a single sized shirt and I thought it would be of medium sized. As it was oversized, I thought of presenting to my uncle on their wedding anniversary. The quality of the Shirt was good and the watch is very good looking. The price (650rs) was worth for the combo offer. After reading the post of Akshay Bhagwat I thought it’s better to choose Filpkart.com for online shopping because they deliver the product very fast, good quality products which are reliable to online customers. This site is also a recommended website of one of my friend as he often buys home appliances online.